About Jessica Conaway

Hello, my name is Jessica Conaway. I’m a licensed mental health counselor and founder of Balanced Approach Counseling. I understand that deciding to make changes in your life takes courage, and you have taken the first step! Sometimes the road we travel becomes daunting, overwhelming, and even burdensome. Our dreams take a back seat to the realities of everyday life. Let’s work together to re-discover your passion, strengths, and goals. You never have to travel this journey alone and even though the path may seem daunting you can find the inner strength to overcome any obstacle in your way.

My mission is to empower you to find relief from distress and to assist you in achieving your potential. I specialize in treating a variety of concerns, such as anxiety, depression, grief & loss, low self-esteem, life stressors, and traumatic events. Therapy via telehealth allows me to extend my expertise to anyone anywhere in the State of Florida.

Additionally, I have specialized training in play therapy in order to effectively treat similar concerns in younger children. They are often not able to verbalize their internal experiences and so while traditional “talk therapy” is helpful for adults, play therapy provides the ideal creative outlet for children to process their emotions in ways best suited for their developmental level. Parents will be given the tools to nurture and develop the unique potential found in their child. Play sessions are held in-office only, which is conveniently located in Orlando.

Learn more about Telehealth, Individual Therapy, and Play Therapy.

Qualifications and Training

  • Master’s degree in Counseling Psychology from Palm Beach Atlantic University.
  • Bachelor’s Degree in Psychology from the University of Central Florida
  • I also received my play therapy certificate in order to work effectively with children.
  • (CBT) Trauma and Grief Training.
  • Inclusive and Judgment Free Environment where my clients can share their story, therefore all religions, sexual orientations, races, and cultures are welcome.


The stars shine the brightest in the darkest night and every story has underlying stronghold of hope. Your story deserves to be honored; your journey is your own; although you never have to travel it alone. I look forward to walking with you as we revive the words of your story.


I can be reached by phone at 904-372-8853 or e-mail Jessica@balancedapproachcounseling.com for a free phone consultation or to set an appointment.